1. Introduction

This Privacy Policy explains how ("we", "us", "our") collects, uses, and protects information when you use our platform (the "Service").

2. Information We Collect

• Account information — name, email, phone number, and password when you register.
• Client/contact data — information you upload or collect about your own clients ("Brands") and their contacts, such as names, emails, phone numbers, and marketing engagement history.
• Usage data — how you interact with the Service, including pages visited and features used.
• Communications — content of emails, SMS, WhatsApp messages, and calls sent or received through the Service, where applicable.
• Payment information — processed securely by our third-party payment processor; we do not store full payment card details.

3. How We Use Information

We use collected information to operate and improve the Service, provide customer support, process payments, send account-related communications, and comply with legal obligations.

4. How We Share Information

We share information with trusted third-party providers only as needed to deliver the Service, including:

• Communication delivery providers, for sending SMS, WhatsApp, and voice calls.
• AI providers, for AI-assisted content generation features.
• Hosting and infrastructure providers.
• Payment processors, for billing.

We do not sell your personal information to third parties.

5. Your Responsibility for Your Contacts' Data

If you upload or import contact data belonging to your own clients, you are responsible for having a lawful basis and appropriate consent to collect, store, and message that data through the Service.

6. Data Security

We use reasonable technical and organizational measures to protect information stored in the Service. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, and resolve disputes.

8. Your Rights

Depending on your location, you may have the right to access, correct, export, or request deletion of your personal information. To exercise these rights, contact us through our Support page. To ask for your data to be deleted, see our Data Deletion page.

9. Requests from Public Authorities

If a government agency, court or other public authority asks us for personal information about users of the Service, we follow these practices:

• Legality review. We review every request to confirm that it is legally valid, properly authorized and within the authority's powers before we respond.
• Challenging unlawful requests. If a request is unlawful, overly broad or lacks a proper legal basis, we challenge it or decline it to the extent the law allows.
• Data minimization. When we are legally required to disclose information, we disclose only the minimum information necessary to comply with the request.
• Documentation. We keep a record of each request, our response, the legal reasoning for it and the people involved.

10. Cookies

We may use cookies and similar technologies to keep you logged in and to understand how the Service is used.

11. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent revision at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy, please contact us through our Support page.